Refund policy

Return & Refund Policy for TeenThrives.com

Last Updated: August 2025

Thank you for choosing TeenThrives.com.

We are committed to providing high-quality digital resources designed to support teen mental wellness, confidence, emotional resilience, and personal growth. Please read our Refund & Return Policy carefully before making a purchase.

1. Digital Products Only

All products sold on TeenThrives.com, including The Thriving Teen Toolkit, are digital downloads.

As no physical products are shipped, returns, exchanges, or cancellations are not available once an order has been completed.

2. No Returns

Due to the instant and irreversible nature of digital downloads, we do not accept returns under any circumstances.

Once access to the digital product has been provided, the sale is considered final.

3. No Refunds

All purchases are final.

We do not offer refunds for:

  • Change of mind
  • Accidental purchases
  • Purchasing the wrong product
  • Not reading the product description
  • Compatibility issues with your device
  • Failure to download or access the product due to user error
  • No longer needing the product
  • Dissatisfaction based on personal preference or expectations

Please review all product information carefully before completing your purchase.

4. No Exchanges

As our products are delivered digitally, we do not offer exchanges or replacements for purchased products.

5. Download & Access Issues

If you experience a genuine technical issue preventing you from accessing your purchased product, we will gladly assist you in restoring access.

Please contact us at:

Email: contact@teenthrives.com

Our support team will verify your purchase and provide assistance as quickly as possible.

6. Duplicate Purchases

If you accidentally purchase the same product multiple times using the same email address, please contact us within 7 days of your purchase.

Verified duplicate orders may be reviewed individually, and appropriate assistance will be provided at our sole discretion.

7. Chargebacks

If you experience any issues with your order, we encourage you to contact our support team before initiating a chargeback with your payment provider.

Unauthorized chargebacks for successfully delivered digital products may result in the suspension of access to purchased products and future services.

8. Ownership & Operation

TeenThrives.com is owned and operated by MAFHH NINE LIMITED, which manages all sales, customer support, and digital product delivery through this website.

9. Changes to This Policy

We reserve the right to modify or update this Return & Refund Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

TeenThrives.com
Owned & Operated by MAFHH NINE LIMITED
Email: contact@teenthrives.com